How are gift cards delivered?

Ecoture Gift Cards are delivered by email. The email contains clear instructions on how to redeem the card at checkout.

Are there any processing fees?

No.

Can a gift card be used more than once?

If the entire gift card amount is not used in a single order, the remaining balance will remain active. The remaining balance can be used on another purchase by using the applicable 16-digit code at checkout.

How long is a gift card valid for?

We have recently started issuing gift cards as non-expiring.

Can a gift card be reloaded?

No, you cannot reload or top up a gift card.

Can I use a gift card to buy a gift card?

No, a gift card cannot be used to purchase another gift card.

Can a gift card be used to pay for shipping and taxes?

No, a gift card is applied to the order total prior to the calculation of shipping and taxes.

Can I use a discount code to buy a gift card?

Most discount codes cannot be applied to gift cards. The exception is a product-specific discount code where the product is Gift Card.

Please see our full FAQs for more information.