Welcome to ecoture loop

Be rewarded for your loyalty

ecoture loop is our new customer loyalty program ('loyalty program') to thank you for your commitment to our business. 

Now every time you shop with us, you can earn ecoture loop points, which can be redeemed for future discounts and savings. 

But buying isn't the only way you'll be rewarded for your support, as you can earn extra points in simple ways, such as referring a friend to our store and showing us your support on social media. 

To join, click on the ecoture loop tab at the bottom of the page or create a customer account. 

Full terms and conditions are below. 

If you have any questions about the program, please contact info@ecoture.com.au.

ecoture loop terms & conditions

Participation & membership

Participation in ecoture loop is available to individuals only. 

If you wish to become an ecoture loop member, you can sign up online, either via the dedicated ecoture loop tab or by creating a customer account. 

You will be bound by these terms and conditions when you first sign up as an ecoture loop member. 

Eligibility

To be eligible to participate in the ecoture loop loyalty program, you must create an account with us containing a valid email address. 

Once you are eligible to participate, you can start accumulating ecoture loop points. The points value of various activities, including purchases, are currently:

Sign up for a customer account 500 points
Make a purchase 2 points for every $1.00 spent (excluding GST and postage)
Refer a friend

500 points
(plus a discount for your friend)

Liking/sharing/following on social media 50 or 100 points
Birthday (if DOB provided) 500 points

 

Your ecoture loop membership is not transferable. 

ecoture australia may, at its discretion, cancel your membership or refuse you membership to ecoture loop at any time without notice to you. 

Redeeming ecoture loop points

ecoture loop points can be redeemed for discount vouchers to be applied against future purchases from us. 

Each ecoture loop discount voucher: 

- is valid for one use only;
- cannot be exchanged for any other gift voucher;
- may not be redeemed for cash;
- may not be used as a deposit or payment for lay-by terms;
- may be used to purchase sale items; and
- will not be replaced if lost.

    Amendment to terms

    ecoture australia reserves the right at all times to make changes to these ecoture loop terms and conditions, which may include, but are not limited to: 

    - changes to the rules governing membership of the loyalty program; 
    - changes to the rules governing the issue and use of loyalty program discount vouchers; and
    - changes to the amounts of loyalty gift vouchers, points, or any other benefit offered. 

    Termination

    ecoture australia reserves the right to terminate the ecoture loop program at any time by giving you at least 30 days' prior written notice. We may give you notice: 

    - online;
    - in writing;
    - through a newsletter; or 
    - through any media source in Australia. 

    ecoture loop loyalty program Privacy Notice

    This privacy notice contains important information regarding the collection, use, storage and disclosure of personal information in respect of the ecoture loop program. 

    Collection

    The information we collect includes: 

    - transactional information when you purchase goods from us; 
    - information you may provide to us from time to time through out website; and
    - information you may provide to us through contact with our customer care team. 

    To participate in the ecoture loop program, it is not practicable for us to deal with you anonymously; you will need to identify yourself. You may use a pseudonym if you do not wish to provide us with your correct name, however to be eligible to participate in the loyalty program and the benefits it offers, it is important that any other personal information you provide to us, such as your email address, mailing address and date of birth, is correct. 

    Use, storage & disclosure

    To administer the ecoture loop program and provide you with loyalty points and discount vouchers, ecoture australia may use and store personal information that you provide to us for marketing, sales and/or promotions, to keep you informed of special promotions, events, product launches and other special offers. 

    If you do not wish to receive marketing or promotional material, please advise us so that we can remove you from our mailing list. 

    You permit ecoture australia to share your personal information if required by law, with any law enforcement body or agency. 

    ecoture australia will take all reasonable steps to ensure your personal information is protected from unauthorised access, misuse and modification. 

    If any personal information you provided to us has changed, it is your responsibility to update that information by logging onto your account. 

    ecoture australia is not responsible for loss or damage due to any false or incorrect personal information provided to us. 

    Disclaimer

    You agree that your access to and use of the ecoture loop program is subject to these terms and conditions at your own risk. 

    ecoture australia does not accept any liability for loss or damages incurred or suffered by you or any other person as a result of your participation in the ecoture loop program. 

    Stay in the Loop